Ora

Improving evidence-based mental health resources for young New Zealanders

Responsibilites

Research, UX

Honours project at Massey University

creative.massey.ac.nz

Ora service

Background

Ora was a year long university honours project done alongside Katie McKenzie. I was responsible for research and user experience. I also supported the UI and did the animation.

This project won a Bronze Best Award.

Research

Our mental health system responds to crisis only

The system is reactive rather than proactive. There is less access to the resources to prevent a person from getting to the point where they require mental health services — we come in too late.

“Last year we lost 600 New Zealanders to suicide, yet that's just indicative of what's happening in our mental health system overall.”

— Jacinda Ardern, Prime Minister of New Zealand, 2018

Mapping the journey to identify opportunities

By mapping the experience of young New Zealanders, we identified how Ora could support them before, during and after mental health distress.

Researchers defining user needs

Building off evidence-based therapies and wellbeing models

Through workshops we learned that many young New Zealanders were taught or knew of wellbeing concepts. But surprisingly, most didn't know how to incorporate them in their day to day lives.

Sketches of low-fidelity wireframes

UX

Bringing Te Whare Tapa Whā to life through a plant analogy

We chose a plant analogy, as plants need care and attention in order to thrive — just like our health. Young New Zealanders are encouraged to ‘level up’ their plants, building holistic wellbeing habits at their own pace.

Sketches of low-fidelity wireframes

Gamifying healthy habits to build self-awareness

Through gamification, Ora encourages people to build habits and self-awareness — a key aspect of evidenced-based tools such as Cognitive Behavioural Therapy.

Sketches of low-fidelity wireframesSketches of low-fidelity wireframes

Result

Ora — a proactive and evidence-based service that equips young New Zealanders with the tools they need for increased self-awareness and resilience.

Ora shows how design can contribute to mitigating New Zealand's mental health crisis. Through a proactive, evidence-based system, it helps support young New Zealanders develop their resilience and self-awareness.

"The Ora project is among the most rigorously researched, and well refined projects to emerge from a New Zealand design school."

— Karl Kane, Senior Lecturer at Massey University

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